Shipping policy

Free standard shipping (US)

• 3 - 5 business days
• USPS or UPS carrier
• Returns within 30 days on all wallets

Please allow 1 - 2 business days for your order to process and ship.

Please allow 2 - 3 weeks for your Custom Engraved order to ship.

International shipping (Worldwide non-US)

• Customer paid
• Price and delivery time determined by selected carrier - DHL, UPS, or USPS only.
• No returns for International Orders

Refunds

We have a 30-day, no-hassle, return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need your proof of purchase order number.

To start a return, you can contact us at support@cappla.com. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at support@cappla.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.